Reviews and Testimonials


Simply Fantastic!
My first experience at The Outdoor Depot was simply fantastic. Highly welcoming, excellent knowledge and a superb experience...I'd recommend this wonderful shop to anybody who asks. I needed boots for an upcoming hike and had a fantastic time finding the right pair for me, thank you Outdoor Depot for all your help! Go visit them now!!
22/06/2022 20:12:07
Simply the best!
Quick, efficient, friendly and helpful. The only place I could find for the size and colour of Paramo Ostro jacket I wanted. Excellent customer service. Thank you! I only wish you were nearer so that I could visit the shop in person.
03/02/2022 16:32:36
Awaiting moderation
13/01/2022 14:43:07
Fantastic customer service....time to celebrate tracking down my new Paramo
What a lovely really helpful company.I am so happy to finally get my midnight blue small Paramo velez smock that I have been searching high and low for. James you are a super star for sorting this out and getting it to me so fast. Deserving of seven stars if they gave them !
05/11/2021 12:01:11
A necessary item nowadays
My Sea to Summit face mask is superb. It is perfect, so comfortable I often forget that I am wearing it. Wearing a decent face mask shows that you are responsible and take COVID-19 seriously. It washes and dries quickly. I'm seriously considering buy a second one I'd be devastated it I lost it.
11/03/2021 09:57:56
Highly recommended.
I treated myself to a pair of Meindl Ladies hiking boots here in July last year. I received excellent service including expert fitting and comprehensive advice on aftercare. They are extremely comfortable - over the past few months the hard skin on my feet (caused by my previous boots) has disappeared. As expected they are completely waterproof as has been thoroughly tested walking through mud and puddles this Winter.
11/03/2020 17:44:27
Superb personalised experience like no other
We were recommended this shop by our friends & they took us there to find boots for my husband & I. James was amazing, such a lovely gentleman who really knows his stuff. He didn’t just measure our feet - he explained the reasons for well fitting boots & could demonstrate with the use of a skeletal foot. He spent a lot of time with us & did not pressure us to buy anything from him. He was genuinely interested in us & he was such a friendly & happy man. My husband bought some boots & had customised insoles made and he is made up with them. The whole experience & service from James is second to none - you just don’t get this in any of the big outdoor stores - this guy is passionate about what he does & he really knows what he is talking about. We appreciated the time he spent with us - he even stayed with us for an hour or so after closing time. No other store would do that or has ever done that for us. We’re going back in a couple of weeks to sort me out with some boots & insoles. Thank you James - so lovely to meet you & thank you for making our shopping experience such a good one. John & Debs
21/10/2019 21:33:10
Simply excellent!
I needed to replace my tried and tested old walking boots ready for a trekking trip in Nepal. After trying other retailers I ended up in The Outdoor Depot with not a little trepidation. James spent two hours with me but would only let me try three different boots. I finally purchased the third ones and have just returned from my trek - over 12,500 metres of ascent over sixteen days and almost as much down! The boots have been brilliant. I love them. No blisters or rubbing. Thank you so much!
26/12/2018 18:40:21
Great advice, friendly welcome
This is goldmine of a shop! They have the best range of Paramo clothing I have found anywhere. Very friendly welcome, great advice and loved that I was under no pressure to buy at anytime, unlike some of the big chain shops. Thank you and I can't wait to test out the Paramo gilet in the coming months!
14/11/2017 21:39:36
Excellent Service
Hi James I just wanted to say thank you for excellent service supplying my new Altberg (Fremmington) boots, bought from you back in July. They fitted like gloves from day one, just like my previous pair, and have already done quite a few miles and, after a couple of wet days walking the glorious Antrim coast in N Ireland, I was one of the few people in our group who had completely dry feet! As we have lost our local independent outdoor shop, I have been singing your praises to our walking group and hope this will lead to more new customers who will be equally happy. Thanks again S. Myers
07/09/2017 16:05:43
Highly recommended
Brilliant shop with really good help and advice ! Highly recommend
26/06/2017 13:06:18
No more achy feet!
Love my Solomon walking boots and super feet insoles. They are a revolution, no more achy feet! Yippie. Thanks
26/06/2017 13:04:19
Brilliant advice
Brilliant advice and customer service. Would recommend to all. The Outdoor Depot should be your first port of call.
26/06/2017 13:02:55
Great customer service
Great customer service. James was really helpful. Happy customer!
26/06/2017 13:00:17
Highly Recommended
Highly recommended. Fantastic service and advice from James who fitted my husband and myself with the perfect boots. Will definitely shop there again- well worth the two hour journey to get there.
26/06/2017 12:57:53
Excellent fitting service
They do boots better than than most. Excellent fitting service, sold me boots that will actually do what I need them to do. Comfortable, waterproof and durable. Well done
26/06/2017 12:56:33
Enjoyable experience
Not all people have perfect feet strangely when it comes to outdoor adventures when you need the perfect boot there is very little advice on how to get the right match of comfort and support to make those days a real pleasure. James at The Outdoor Depot will achieve this with his patience and care making every step a rewarding and enjoyable experience. Giles and Lucy
26/06/2017 12:55:10
Top service
Fantastic service from a really warm and friendly owner. We went to the shop looking for walking boots for myself as I love walking but have noticed after long walks in the lake district my feet really ache on the descents, I was too tight to buy myself a pair of boots and worried about them needing breaking in. My husband kindly offered to buy me a pair and spotting the shop while on holiday we went in looking for advice. The owner was amazing (sorry I can't remember his name) he gave me a full boot fitting service, lots of sound advice etc. I wore the boots the next day for 3 hours straight and not a blister anywhere!!!! I can't believe how comfortable the boots are. Top tip, get orthotic insoles as well, they are expensive but so worth it as I am sure it helped to reduce tiredness in my feet and legs. Top Service. Top bloke.
26/06/2017 12:53:34
James is a true star!
James is a true star. He takes a real interest in his customers, gives time freely and is delighted with fitting boots for people, like me, who need custom made boots. My boots had their first outing this week and they are comfortable and deliver all that I want. Thank you James I would recommend your shop to anyone who wants a quality boot with professional fitting.
26/06/2017 12:51:15
Attention to getting it right.
My husband and my friend have both been fitted with boots here. The attention to getting it right was second to none. Walking clothing seemed a necessary purchase after that service. Even the lacing tips proved invaluable as my husband relaced my boots and cured a long term problem I had
26/06/2017 12:49:52

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