Privacy Policy

This privacy policy applies to the website www.theoutdoordepot.co.uk run by James and Emily Russell T/A The Outdoor Depot.


At The Outdoor Depot we take your privacy very seriously, and we want you to know that your data is in safe hands with us. Your personal information is treated as strictly confidential and we will never share it, sell it or rent it to another third party company.  We keep all information in accordance with the GDPR 2018 Legislation and other applicable laws. You are able contact us at any time with any privacy questions or concerns and to see the personal information you have given us and request correction or removal. Please contact us at accounts@theoutdoordepot.co.uk to do so.


 

Data Protection Laws

We are conscious of our legal responsibilities as a "data controller" and we support the principles of data protection reflected in the 2018 GDPR Legislation. 

 

Other Websites

There may be links from the Site to other websites. This privacy policy only applies to this site and not to any other website including any website linked from any part of the site. Accessing those third party websites or sources requires you to leave the site. We do not control those third party websites or any of the content they contain and you expressly acknowledge and agree that we are in no way responsible or liable for any of those third party websites, including, without limitation, the content, policies, failures, promotions, products, services or actions of those websites and/or any damages, losses, failures or problems caused by, related to or arising from those website. We encourage you to review all policies, rules, terms and regulations, including the privacy policies, of each website that you visit.

 

How we obtain personal information about you

When placing an order with us we require the following information in order to process the transaction;

 

your name

your phone number

your email address

your address


Your payment details are never stored on our website as prior to payment you are transferred to Payment Sense which is a secure payment gateway who also adhere to the latest 2018 GDPR legislation and all other relevant laws.

 


 

What we do with your personal information

Personal information that is collected when placing an order, creating an account, ending an enquiry or signing up to our newsletter will be used only for the following purposes:

 

- to process enquiries through the site

- to process your order, ship your items and contact you regarding your order

- to register you for and send you newsletters

- to provide you with information about products and promotions that may be of interest to you from ourselves

- in connection with surveys related to our products and the site

- any other purpose indicated at the time you voluntarily provide your personal information

 

Marketing

We may from time to time use your personal information to send you automated email messages or marketing materials regarding our services and the services of third party suppliers, in each case with your prior consent.  These email messages may contain features that help us make sure you received and were able to open the message.  

You may opt out of receiving such marketing email messages at any time, free of charge, by replying to the message with "unsubscribe" in the subject line, or by following this link.

 

Disclosing your personal information

We may disclose your personal information if, in our opinion, disclosure is required by law.

 

 

Cookies and tracking software

We use "cookies" and other types of tracking software in order to personalise your visit to our website and enhance your experience by gaining a better understanding of your particular interests and customising our pages for you. A cookie is a message given to a web browser by a web server and which is then stored by the browser in a text file. Each time the browser requests a page from the server this message is sent back which enables the user's computer to be identified.

We may use the information provided by cookies to analyse trends, administer the website, or for research and marketing purposes to help us better serve you.  No information which personally identifies you will be collected through the cookies.  If you like, you can set your browser to notify you before you receive a cookie so you have the chance to accept it and you can also set your browser to turn off all cookies.  The website www.allaboutcookies.org (run by the Interactive Marketing Bureau) contains step-by-step guidance on how cookies can be switched off by users.

Our website requires the use of cookies in order to work at it's best.  If you do not wish these cookies to be used then please note that you may not experience our site working to their best effect.

 

The accuracy of your information

While we endeavor to ensure that the information we hold about you is accurate and kept up to date, we shall assume that in the absence of evidence to the contrary, the information you provide us with is accurate. Should you inform us of inaccuracies in the information which we hold in relation to you or, if we discover that such information is inaccurate, it shall be promptly rectified by us. We do not retain any information about you which is out of date or which is no longer required.

 

Personal Data Security and Confidentiality

We maintain adequate technical and organisational security measures to protect your personal information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction.

 

Access and Correction Rights

You can request access to, and have the opportunity to update and amend your personal information, and you can exercise any other rights you enjoy under applicable data protection laws, including, for example, objection to and blocking of the processing of your personal information, by contacting us or by emailing accounts@theoutdoordepot.co.uk.  For security reasons, we reserve the right to take steps to authenticate your identity before providing access to your personal information. Subject to applicable law, we may charge you a small fee to access your data.

 

Retention of data

We will keep your personal information for as long as necessary for the purposes for which it was collected, to provide you with services and to conduct our legitimate business interests or where otherwise required by law.


Changes to the Policy

We reserve the right, at our sole discretion, to modify, add or remove sections of this privacy policy at any time and any changes will be notified to you using the email address you have given us or by an announcement on the webpage available at the "Privacy Policy" link on the site. Your continued use of the site, following the posting of changes to this privacy policy, will mean you accept these changes.


Privacy Queries

If you have any questions regarding this policy, or you wish to update your details or remove your personal data from our records, please inform us using the ‘ Contact Us' facility on our website or by emailing accounts@theoutdoordepot.co.uk